The temperature has reached the mid 80’s, and it doesn’t seem to be stopping. You’re sitting in your home on a weeknight, casually watching television with your family, when you notice the house doesn’t seem to be as cool anymore.
The air conditioner still seems to be running, but beads of sweat are now forming on your forehead and your legs are sticking to the leather couch.
Your first, and only, thought is cooling off, and in order to do that, your St. Petersburg air conditioner needs to be repaired. As you reach for the phone, though, you can’t help but wonder: do you need AC service or AC maintenance?
While our St. Petersburg air conditioning company will be able to help you with your AC problems no matter what, it is important for customers to understand the difference between AC service and AC maintenance in order to avoid any misunderstandings. These two phrases are not interchangeable; each of them is a different type of service.
- AC service – In the scenario above, you need AC service. This refers to an immediate need for air conditioning repair because the air conditioner in your home is not functioning properly or you suspect something is wrong. These types of calls are most often considered a high priority, because no one likes to experience discomfort because of a problem with their AC.
- AC Maintenance – Maintenance refers to preventative measures that can be taken while an air conditioner is functioning as it should. These measures help preserve the life of the system, help it run more efficiently, and help to reduce further utility costs. Requesting AC maintenance means you would like an expert to come and evaluate your St. Petersburg air conditioning unit a few times a year to make sure it is ready for use during summer.
When You Make The Call
So, what happens if you call and request AC maintenance instead of AC service or repair? If no other information is provided, you will most likely be scheduled for preventative maintenance – which can be months down the road.
Preventing these types of misunderstandings is important, as you don’t want to be stuck with a malfunctioning air conditioner the entire summer or feel as if our services aren’t meeting your needs. If you aren’t sure about the type of service you are requesting, there is one thing you can do to clear up any misunderstanding: describe the problem.
Let the company know the AC unit at your home is not currently working or that you believe something might be wrong with it and you need help now. These simple statements can provide all the information the company needs to provide you with the best service possible.
Do you know whether your AC needs service or maintenance? Simply understanding the difference can help our company serve you better and provide you with the service you need when you need it. Oh, it can save you money too, –and that’s always good news!